SHIPPING POLICY
It is always our goal to package your order as quickly as possible once it has been placed. We strive to package and ship products in 1-3 business days.
We offer $5.00 flat rate, standard shipping through both UPS and USPS which has an estimated delivery time of 5-9 days.
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We also offer expedited shipping through both UPS and USPS which has an estimated delivery time of 2-3 days.​
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While we strive to ship and package items as quickly as possible, please understand that once we ship your order, the mail carrier is in control of the delivery timeline. Once packages are shipped, the mail carrier is responsible for the delivery of your package. In the case of a lost or stolen package, please contact the carrier of your shipment, whether that be UPS or USPS.
Please contact us with any and all questions or concerns regarding shipping of your order. We are here to help!
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LO.23 is NOT responsible for any lost or stolen return packages. In the case of a lost or stolen package, please contact the mail carrier that was used for the shipping of your package (USPS, FEDEX or UPS)